Customer Care

Please feel free to contact us for any assistance or clarifications that you may have.
We are reachable at 91-22-23826864 or email us at

 Free Shipping:  We offer free shipping to any Indian address, through Bluedart insured courier.

 Gift Packing: Your Solitaire Rings are well packed in fine gift boxes.

 Certification: All solitaires bought from our diamonds are certified, mostly by GIA or IGI, the two most respected and  trusted diamond grading bodies in the world.

 Custom Jewelry: Surat Diamond can help you create that special design you have in mind, using our diamonds. call us to discuss or you may send us the image and we can create it for you.

 Returns & Repairs: Since all the solitaires used are certified by a third party laboratory, here, mostly GIA and IGI, we do not accept returns once shipped. However we accept returns for repairs of the setting within 7 days of delivery. Please see our terms & conditions for more details regarding this.

 Complimentary Ring Resize: We offer complimentary resizing within 1 year of sale. Please contact us to arrange for a free resizing.

 Cleaning & Servicing your Ring: We offer free cleaning and prong setting inspection of a ring that is purchased from us. Please contact us for this free service. We recommend this to be done at least once a year.